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Use Of Telemedicine Skyrocketed During The Pandemic, But Will It Last?

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Mother on a remote medical call with a doctor about her sick child (via iStock)
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A mother sits with her child and speaks with a medical professional via video chat during the COVID-19 pandemic.

The use of telecommunication technology for health care — known as telemedicine — has steadily grown over the past decade and its adoption skyrocketed during the COVID-19 crisis, but its post-pandemic future remains in question.

How has this technology and the willingness to adopt it evolved, and how were these services expanded during the pandemic? Are these changes here to stay?

What are the biggest opportunities and challenges related to telemedicine? Who stands to benefit most from its availability? What are the potential implications for overall population health and outcomes, and patient costs? Are there any downsides and if so, are they solvable?

Is telehealth a sustainable business model? Are physicians, insurance companies and regulators on board?

What’s next for telehealth in the U.S. and in Texas? What discussions are being had and what kind of legislation is being considered at the federal and state levels, and what more is needed?

Guests:

  • Lloyd Doggett, U.S. House Representative for Texas' 35th Congressional District
  • Elizabeth Teisberg, Ph.D., executive director of the Value Institute for Health and Care, Cullen Trust for Higher Education Distinguished University Chair in Value-Based Care, and professor in the departments of Medical Education and of Business, Government and Society at the University of Texas at Austin
  • Thomas Kim, MD, MPH, chief behavioral health officer for Prism Health North Texas, member of the Texas Medical Association's Council on Legislation and consultant to TMA’s Committee on Health Information Technology
  • Nicol Turner Lee, Ph.D., senior fellow in Governance Studies, director of the Center for Technology Innovation and co-editor-in-chief of TechTank at The Brookings Institution

"The Source" is a live call-in program airing Mondays through Thursdays from 12-1 p.m. Leave a message before the program at (210) 615-8982. During the live show, call 833-877-8255, email thesource@tpr.org or tweet @TPRSource.

*This interview was recorded on Tuesday, May 4.

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