911

Integral Care, which fields 911 mental health calls, will hire 23 more mental health specialists to respond to those in crisis 24 hours a day, seven days a week.

A team of KUT producers spent a day with clinicians who field calls from Austinites in crisis. Here is a snapshot of what they learned.

More cities are adopting alternative response models, where mental health clinicians respond instead of police. The question of who to send usually rests with 911 workers, who are often overworked and overstressed.

The above map is based on data from the San Antonio Fire Department. They began collecting data on Sept. 25, 2018. It is current to June 10, 2019. They…

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AUSTIN — On Friday, Texas Gov. Greg Abbott signed a law that required establishments like hotels and motels to make it easier to dial 911. “There’s a…

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