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Goods Returns Strain Online Shopping Supply Chain

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Shoppers line up outside a Target store in South Portland, Maine.
Robert F. Bukaty

A sharp increase in online shopping this year means an increased number of things consumers will want to return. But the supply chain made to quickly deliver goods is not so nimble in the reverse.

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David Schaper is a correspondent on NPR's National Desk, based in Chicago, primarily covering transportation and infrastructure, as well as breaking news in Chicago and the Midwest.