The Veterans Health Administration is turning to virtual appointments to care for some patients who would otherwise be at risk for coronavirus. But the agency’s telehealth infrastructure has struggled to keep pace with the increasing traffic, causing providers and patients to get kicked off.
Among all the milestones, the key rituals of life being cancelled or postponed because of the coronavirus pandemic — weddings, baby showers, birthdays — is that iconic last one for military veterans, burial with military honors.
The Department of Veterans Affairs is now screening patients for coronavirus in an attempt to protect the already vulnerable veteran population. But some employees and members of Congress question whether the nation's largest healthcare system will be able to come up with a unified response to the pandemic.