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Southwest Airlines says disruptions that led to more than 16,700 cancelled flights over the holidays will have severe financial consequences for the company.
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Southwest Airlines says it will award the travelers who were caught in the surge of canceled flights during the holidays 25,000 frequent-flyer points, an award worth more than $300 in flights.
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The airline is facing criticism after it canceled more than half of its flights during the holiday travel season. Now it’s asking people seeking reimbursement to go through its website.
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After Southwest Airlines canceled thousands of flights over the week, travelers are scrambling to reunite with their luggage.
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The disruptions add to chaos that has left people stranded at airports across the country, many of them with little idea of when they can get home or where their bags are.
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Several airlines are waiving the fees to change flights as snow storms, high winds and low temperatures are expected across the U.S.
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Nearly three years into the pandemic, travel has returned but hotel staff have not. Unable to find workers, hotel owners and managers are having to adapt to what they believe is the new normal.
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Why residents say the Luther Hotel in Palacios, Texas, is worth saving.
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More than 100 U.S. flights were canceled, according to tracker FlightAware. The cancellations and delays come during a period of chaotic travel said to resemble pre-pandemic levels.
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Construction is scheduled to start early next year on an I-35 expansion project stretching from Ben White Boulevard almost to the Hays County line.