Malcolm Gladwell explains what we don't know when we're 'Talking to Strangers'

Published October 11, 2021 at 11:40 AM CDT

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In "Talking to Strangers: What We Should Know About The People We Don’t Know," journalist and author Malcolm Gladwell details stories of miscommunication that ended in tragedy. (Robin Lubbock/WBUR)

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In his 2019 book “Talking to Strangers,” author Malcolm Gladwell explores the sometimes fatal miscues that occur when we make assumptions about people we don’t know. The book is now out in paperback.

We revisit host Robin Young’s conversation with Gladwell from September 2019.

This article was originally published on WBUR.org.