© 2020 Texas Public Radio
Real. Reliable. Texas Public Radio.
Play Live Radio
Next Up:
0:00
0:00
Available On Air Stations
KTXI 90.1 FM is currently on low power after equipment at our transmitter site suffered winter storm damage.

Maine Woman Receives More Than 500 Letters From Health Care Firm

STEVE INSKEEP, HOST:

Good morning. I'm Steve Inskeep. A woman in Maine says she got the point. A health care company said 500 times it will not pay. UnitedHealthcare mailed more than 500 letters in five days intended for Stephanie Lay's 19-year-old son. Most of these letters said United denied a payment of $54. Lay doesn't know why the company refused so many times, but did note the advice at the bottom of every letter - go paperless. Transcript provided by NPR, Copyright NPR.